Return and Refund Policy

At NIVORACART, customer satisfaction is important to us. We want you to feel confident when shopping with us. This policy explains when returns, exchanges, and refunds may be available.

1. Return Eligibility

You may request a return within 12hrs** of receiving your order, provided the product meets the applicable return conditions.**

To be eligible for a return, the product should generally:

• Be unused and in its original condition

• Be returned with original packaging where applicable

• Include accessories, tags, or other items supplied with the product

• Not show signs of misuse, damage, or alteration

• return allowed for 14 days

Certain products may have additional return requirements.

2. Return Request

To request a return, contact us at atomic0055d@gmail.com with:

• Your order number

• Name and contact details

• Reason for the return

• Photographs or videos where relevant, particularly for damaged or defective products

We will review your request and provide instructions if the return is approved.

3. Refund Process

Once an approved return is received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will generally be processed within 8 days after the return has been approved and the required inspection or verification has been completed.

The time required for the refund to appear in your account may also depend on your bank or payment provider.

4. Exchanges

Where available, we may offer an exchange for an eligible defective, damaged, or incorrect product.

Exchange availability depends on product availability. If the same product is unavailable, an eligible refund may be offered instead.

5. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, contact us at atomic0055d@gmail.com as soon as reasonably possible.

Please provide clear photographs or videos showing the issue and the product packaging where applicable.

We will review the issue and, where the claim is approved, provide an appropriate resolution such as a replacement, exchange, or refund.

6. Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene considerations, customization, consumable status, or applicable law.

Non-returnable products will be identified on the relevant product page or communicated before purchase where applicable.

7. Return Shipping Costs

For eligible returns caused by a damaged, defective, incorrect, or incorrectly fulfilled product, NIVORACART may cover reasonable return shipping costs where applicable.

For returns requested for reasons such as change of mind, incorrect size selection, or other customer preference, the customer may be responsible for return shipping costs unless otherwise stated.

8. Refund Deductions

Where permitted by applicable law, refunds may be adjusted for applicable shipping, handling, or other charges where the customer is responsible for those charges.

We will communicate any applicable deductions before processing the refund where reasonably possible.

9. Contact Us

For return or refund requests, contact:

NIVORACART
Email: atomic0055d@gmail.com
Location: JHARKHAND, India

We are committed to handling legitimate return and refund requests fairly and providing reasonable assistance throughout the process.